Returns & Exchanges

At Muse 2, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all eligible items in their original condition.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

3

Ship the Package

Drop off your package at any authorized carrier location and ensure you keep a copy of your tracking receipt for your records.

4

Receive Your Refund

After our warehouse team inspects your returned items, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing